Setting up your review request campaign using Best of the Web's tools is easy and can be done in minutes!
Step by Step Instructions:
Access Best of the Web Review Management Campaign Manager
1 - Log in to your Best of the Web Customer Portal: https://portal.botw.org/reviews/
2 - Go to Reviews: https://portal.botw.org/reviews/
3 - Choose the business you want to set up your new campaign for and click the Campaigns button
Create Campaign using Best of the Web's Campaign Management Tools
Step 1 - Campaign Settings
*From Name - This will be displayed to the left of the Subject Line in the recipients email inbox
*From Address - This email address will be displayed in the email header
*Reply to Address - Any replies from your customer will come to this email address
*Choose Your Time Zone
Step 2 - Configure Messaging Timing and Customize Message
*Email Messages
-Activate #1, 2, 3 or all
-Set time you would like them sent
-Message - Customize the message you would like sent! Use our examples or customize the message that you think will drive your clients and customers to leave you a review
*Text Messages
-Activate #1, 2, 3 or all
-Set time you would like them sent
-Message - Customize the SMS message you would like sent!
Step 3 - Upload Contacts
Finally upload your contacts to start sending this campaign to them. Here you may upload a *.CSV with file of your contacts. To view an sample CSV (Comma Separated Values) document of the expected formatting please click here. You can always add contacts at a later time via web form, CSV (Comma Seperated Values) file upload, or the CRM Endpoint RESTful API (documentation).