Manage Declined Renewals

If your membership has declined due to non-payment, find out how to update your billing info here

How Do I Update My Credit Card?
Sign in to the Customer Portal and click on  'Payment Methods'.  To Update an Existing Card: Find the card you would like to update Click...
Fri, Jan 28, 2022 at 11:55 AM
I got an email my credit card declined, how can I reactivate my listing?
If you received a notice that the card you have on file is declining, here is how you can get your listing back up and running! 1 - Log into your Best o...
Fri, Jan 28, 2022 at 12:07 PM
Where can I find my disabled listings?
In order to keep your account loading faster, we hide the listings that have been disabled due to a billing issue or if your website is down. They are s...
Fri, Jan 28, 2022 at 12:06 PM
I added my new card, now what?
Once you update your credit card, we will attempt to bill your card in the next three days. Your listing will be reactivated and we will send you an invoice...
Fri, Jan 28, 2022 at 12:10 PM
When will my listing be reactivated after adding a new card?
After your new card is added and set as your default card, we will attempt to charge the card within three days. Call us at 516-605-1880 or Contact Us f...
Fri, Jan 28, 2022 at 12:29 PM